The hand-knotted Serena Collection is an amazingly simple yet sophisticated foundation for any space. The beauty is in the cotton, viscose, and polyester, which shimmers effortlessly with naturally variegated color. Crafted in India, Serena comes available in sizes from 2’ x 3’ to 12’ x 15’, with the option for custom sizing too.
Product Care
Clean spills, including water, immediately by blotting with a clean sponge or cloth. Avoid exposure to all liquids. Professional cleaning recommended. Appropriate rug pad is highly recommended on all surfaces to prevent slipping, add cushion, and improve durability. Expect shedding. For vacuuming, use a vacuum cleaner without beater bar or one where you can set the bar to the highest pile setting. If your vacuum has variable power settings, set on low. Vacuum full length of the rug, turn and repeat to the next area, rather than back and forth motion.
| Specifications | |
| Series | Loloi |
| Design | SG-01 |
| Fiber | 100% Viscose From Bamboo |
| Country | India |
| Quality | Hand Knotted |
| Style | Transitional |
| Size | 2'0" x 3'0" Accent, 4'0" x 6'0" Accent, 5'6" x 8'6" Area, 7'9" x 9'9" Area, 8'6" x 11'6" Area, 9'6" x 13'6" Area, 12'0" x 15'0" Area |
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Fast Shipping and Professional Packing
We offer a wide range of shipping options owing to our long-standing partnerships with UPS, FedEx and DHL. Our warehouse personnel are highly skilled and will pack your products according to our exact and precise specifications. Before shipment, all items will be thoroughly examined and secured. We ship to thousands of customers every day from all over the world. This is an indication of our determination to become the largest online retailer worldwide. These warehouses are in Europe just as they are in USA.
Please note that orders with more than one item are processed according to the item.
Prior to shipping, our team will perform a thorough inspection on the products you have ordered. Today, the majority orders will be shipped within 48 hours. The delivery time is estimated to be between 3 and 7 days.
Returns
The inventory is always changing and we do not fully manage it because multiple stakeholders are involved, including our warehouse and factory. The actual inventory may be changed at any time. Please understand it may happen that your order will be out of stock after your order has been made.
Our policy is valid for 30 days. Unfortunately, if 30 days have passed after you bought your item, we will not be able to offer you a return or exchange.
The item should not be used and in its original condition. It must also be in the original package.
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